Useful phone numbers and websites

Canterbury City Council 01227 862 000   www.canterbury.gov.uk

Kent Police 101 (non-emergencies). If life is in danger or crime is in progress call 999 www.kent.police.uk

Kent County Council 0300 041 4141 (24-hour helpline) www.kent.gov.uk

Social services – Adult 03000416161  www.kent.gov.uk/adult_social_services.aspx
Children’s 0300 0411111 www.kent.gov.uk/childrens_social_services.aspx

Canterbury Community Safety Unit 01227 862 122 www.canterburycsp.org.uk

Canterbury Lifeline 01227 862 540

Alcohol and drug services
Young person service – KCA 01227 456 744 www.kcayps.org.uk/contact-main
Adult services – Turning Point 0300 123 1186 www.turning-point.co.uk/east-kent.aspx
FRANK – confidential advice 0800 77 66 00 www.talktofrank.com

Domestic Abuse
24-hour helpline 0808 2000 247
Rising Sun Domestic Violence Project 01227 452 852 www.risingsunkent.com
Drop in One Stop Shops for free and confidential advice www.canterburycsp.org.uk/domestic-abuse/

Housing support and advice
Porchlight 0800 567 76 99  24-hour helpline for the homeless or in housing difficulty www.porchlight.org.uk
Catching Lives 01227 464 904 Helps homeless and vulnerably housed (Canterbury Station Road East)www.catchinglives.org
CHAC – Canterbury Housing Advice Centre 01227 762605 www.chac.co.uk

Health  www.canterburycoastalccg.nhs.uk    NHS England www.england.nhs.uk
Dental emergencies 01634 890 300 when your dentist is closed -open evenings and weekends
Out-of-hours GP phone 111 – for urgent help when your GP surgery is closed
Mental Health Matters 0800 107 0160 for confidential, emotional support 24/7
Minor injuries units - Nurse-led services and no appointment is necessary
Emergency Care Centre - Kent and Canterbury Hospital, Thelbert Road, Canterbury, 01227 766 877
Estuary View, Whitstable, CT5 3SE, 01227 284 309, 8am to 8pm, 7 days a week
Canterbury Umbrella Centre 01227 767 660 Charity Community Centre open to everybody particularly to people with mental health problems. www.canterburyumbrella.co.uk

Kent Fire and Rescue Service 01622 692121. In an emergency dial 999 www.kent.fire-uk.org

Kent Probation 01622 350820 www.kentprobation.org

Canterbury and District Neighbourhood Watch Association 01227 744746

Samaritans 01227 457 777 confidential emotional support service 24 hours a day

Victim Support 0845 30 30 900 www.victimsupport.org.uk

Crimestoppers 0800 555 111 www.crimestoppers-uk.org

Hate Crime Incident Reporting Line 0800 138 1624 www.report-it.org.uk

Anti terrorist hotline 0800 789 321

Websites
The Children and Youth team at Canterbury City Council run a website for young people - www.notbored.net It includes details of activities and services available across the district.