We have been working hard to reduce the number of people that find themselves without housing and end up rough sleeping on the streets we are aware that this can be for any number of reasons, but it is important that they access help and support to get them off the streets as soon as possible.

If you see a rough sleeper and are concerned please contact Streetlink.

StreetLink is a national rough sleeping website that enables the public to alert local authorities in England about rough sleepers in their area. The Service offers the public a means to act when they see someone sleeping rough and is the first step someone can take to ensure that rough sleepers are connected to the local services and support available to them. The service is part funded by the Department for Communities and Local Government and is part of their commitment to end rough sleeping in England.

The telephone number for reporting to the StreetLink Service is 0300 500 0914 or visit the website

Rough Sleepers and members of the public can contact the StreetLink service about people sleeping rough in Canterbury


Whether it’s organizing safety events, supporting schools and communities with safer parking, working to tackle and reduce graffiti, deal with anti-social behavior complaints, there’s never a dull moment for the Community Safety Officer’s.

Our job is about getting to the root of crime and anti-social behavior in local neighborhoods and ensuring that organisations such as the police, the council, the fire service and many others are all working together. We know that issues can rarely be solved by one agency working on its own. I arrange for organisations to work together, to share information and to develop an action plan.”

8.30 AM  The start to our day, a quick cuppa and plan the rest of the day

Cagney and Lacey 001

The Community Safety Officer sits within the Canterbury Community Safety Unit, which is based at Canterbury City Council,  it brings staff from the council, Kent Police, Kent County Council other organisations all together into the same office with the joint aim of dealing with local issues and concerns.”

Our day to day role involves responding to community issues, to drive forward community projects, talking with the public and enforcing anti-social behavior law.

10am We chair and minute the Neighborhood tasking group.


We arrange for various local agencies to meet fortnightly at a Neighborhood Tasking Group. These agencies include those who help the homeless or people who have drug or alcohol dependencies – as well Kent County Council Community Wardens, representatives from Kent Probation, District Watch and others.

2pm: Both officers out at Community Engagement Events

Kerry is at the University of Kent fresher’s fair                 Safety events 092

Talking to students about keeping safe and

respecting the new community they have moved to.
Safety events 124


Sarah is out with a group of children from a school with one of our parking supervisors to    issue their own school made parking tickets to people who have parked illegality or unsafely.  To help get the message across about parking safely outside schools.





Sarah and Kerry have said that in their roles: “it’s great to make a difference within the community and to see the benefit of the changes we make within the Canterbury District to make it a safer place to live and socialize .”


Roads Kill – take control

The facts about young drivers:
• Road crashes are the biggest killer of teens worldwide.
• An 18-year-old is more than three times as likely to be involved in a crash than someone in their 40s.
• One in five new drivers is involved in a crash in their first year of driving.
• Young male drivers aged 17 to 20 are seven times more at risk than other male drivers, and between the hours of 2am and 5am their risk is 17 times higher.

Key considerations

• Never get into a car with a driver who has been drinking or taking drugs
• Remember: No seat = No space.
• Never distract the driver. It only takes a split second to lose concentration and crash.
• Mobile phones are a dangerous distraction. As a driver always turn your mobile phone off before setting out. Passengers should set phones to silent so they don’t distract the driver.
• It is impossible for you to know how much alcohol will put you over the limit – the safest option is not to drink.
• Drunk passengers may be more of a distraction for the driver. Refuse to take anyone that you feel may be a risk to your ability to drive safely.
• Your vehicle is your responsibility – windscreen wipers, child seas and seatbelts should be check regularly.

For more information

6 February 2014


Some local shops give money to local charities and give their customers the opportunity to choose which charities should benefit.

If you are shopping in one of these, please don’t forget to collect a token and take that opportunity to support a local charity. Information about the charity and the work they do is provided to help you make your decision.

So please do take the time to stop and stare and make a difference somewhere out there…

4 February 2014


Thanet District Citizens Advice Bureau have been funded to assist clients with applications to the trust. You DO NOT need to live in Thanet to receive help with an application. The EDF Energy Trust fund will consider making a payment to repay a person’s gas/electric debt.You must be currently supplied by EDF.

The Trust MAY also consider payments for gas/electric debts to other utility suppliers, bankruptcy/DRO fees or energy efficient white goods. The service provided is free, confidential and impartial and you will not have to pay back anything if an award is made.

 For help with an EDF Energy Trust fund application:

Phone: 01843 229696 (this is a designated phone line and only enquiries relating the EDF Energy Trust will be taken) Or attend the drop in service at Old Town Hall, Market Square, Margate CT9 1EU: Mon-Thurs 9.30-11.30

Email: enquiries@thanetcitizensadvice.co.uk

4 February 2014


The aim of this week  (25 January – 2 February) is to raise awareness of the issues of poverty and homelessness in the UK.


Last year reports revealed the high number of poverty-stricken children in Kent – 56,000, amounting to 18 per cent of the young population.

Half of the 56,000 deprived children have one parent working. In many of these cases, it is thought that families are too proud to ask for help from authorities and continue to struggle through. Child poverty is defined as households surviving on less than 60 per cent of the average wage.

End Child Poverty published figures (February 2013) on the level of child poverty in each constituency, local authority and ward in the UK.

More than a quarter of children and young people up to the age of 20 in Thanet, (8,314), come from struggling families – the highest poverty rate in the county. Among areas where one in five children live in poverty include Swale (25 per cent – 7,846) followed by Shepway, (23 per cent – 24,383) and Medway (23 per cent – 14,141), Gravesham, (22 per cent, 5,102) and Dover (22 per cent – 5,108) and Canterbury (20 per cent – 5,551).

28 January 2014

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